Account Manager
Posted
Compensation: ₹2.5L – ₹3.5L • No equity
Job Description: Account Manager
Employment Type: Full-time Experience Level: 1–3 years (Entry to Mid-level)
About the Role
We are looking for a proactive and detail-oriented Account Manager to join our growing AI startup. This is a versatile, non-technical role that blends client relationship management, finance & accounting coordination, documentation, and market/competitive research. The ideal candidate is organized, commercially aware, and comfortable wearing multiple hats in a fast-paced startup environment.
Key Responsibilities
Client Relationship & Account Management
- Serve as the primary point of contact for assigned client accounts
- Coordinate with clients on project timelines, deliverables, and expectations
- Address client queries and ensure timely follow-ups and issue resolution
- Support onboarding of new clients and maintain long-term relationships
Finance & Accounting Support
- Assist with invoicing, billing, and payment follow-ups
- Maintain basic financial records, expense tracking, and reconciliations
- Coordinate with the finance/accounts team on client contracts, payment terms, and collections
- Support budgeting and cost-tracking for client accounts/projects
Documentation & Coordination
- Prepare and maintain client-facing documents (proposals, SOWs, reports, contracts)
- Create and update internal process documentation and SOPs
- Coordinate between internal teams (sales, product, finance) to ensure smooth communication
- Maintain organized records of client communications and account history
Research & Competitive Analysis
- Conduct basic market and industry research to support business decisions
- Track competitor products, pricing, and positioning in the AI space
- Compile research findings into clear, actionable summaries/reports for leadership
- Support sales/business development with market insights as needed
Requirements
Education
- Bachelor's degree in BA / BBA / B.Com or any related field
Experience & Skills
- 1–3 years of experience in account management, client coordination, operations, or a similar role (freshers with strong fundamentals may also apply)
- Basic understanding of finance/accounting concepts (invoicing, reconciliation, expense tracking)
- Strong written and verbal communication skills
- Proficiency in MS Office / Google Workspace (Excel/Sheets, Docs, PowerPoint/Slides)
- Good research and analytical skills
- Highly organized with strong attention to detail
- Ability to manage multiple accounts/tasks simultaneously
- Comfortable working in a fast-paced, non-technical support role within a tech/AI environment
Nice to Have
- Prior experience in a startup environment
- Familiarity with CRM or accounting tools (e.g., Zoho, QuickBooks, HubSpot)
- Basic understanding of the AI/tech industry landscape
What We Offer
- Opportunity to work closely with founders/leadership in a growing AI startup
- Exposure across finance, client management, and strategy functions
- Collaborative and fast-learning work environment