Account Manager
Our client, a fast-growing Commercial Landscape Maintenance company serving South Florida, is looking for a Landscape Maintenance Account Manager to join their team in the Palm Beach County market with headquarters in Lake Worth, FL. This is an exciting opportunity with a company that values long-term client relationships, high-quality service, and growth through enhancements. The role offers a competitive base salary, commission on ancillary enhancement sales, potential client retention bonuses, and a company-provided vehicle.
Position Summary
Our client is seeking a skilled Landscape Maintenance Account Manager who can combine strong client relationship skills, operational knowledge, and consultative sales expertise. This individual will oversee a portfolio of accounts in the Palm Beach County area, focusing on customer satisfaction, retention, and enhancement sales opportunities.
Key Responsibilities
- Client Relationship Management
- Serve as the primary point of contact for clients.
- Conduct property walk-throughs, site inspections, and regular client meetings.
- Build strong, trust-based relationships through proactive communication.
- Operations Oversight
- Coordinate and oversee maintenance crews, ensuring services meet client standards.
- Monitor landscape conditions, address service issues, and recommend improvements.
- Enhancement & Ancillary Sales
- Identify and propose landscape enhancements and ancillary services tailored to client needs.
- Drive revenue growth through consultative sales while maintaining client satisfaction.
- Client Retention & Account Growth
- Focus on retention and satisfaction, with scheduled visits and consistent follow-up.
- Build loyalty through excellent service and long-term account management.
- Administration & Reporting through utilization of Aspire
- Manage account budgets, prepare proposals, and maintain accurate records.
- Track client interactions, enhancement proposals, and retention metrics.
- Safety & Compliance
Requirements
Skills & Qualifications
- 3+ years of experience in landscape maintenance, account management, or a related role.
- Strong organizational, scheduling, and time-management skills.
- Excellent communication and client service skills (verbal and written).
- Proven consultative sales ability with experience in upselling enhancements.
- Basic knowledge of budgeting, proposals, and account planning.
- Ability to travel daily to client sites in the Palm Beach County area.
- Valid driver’s license with clean driving record (company vehicle provided).
- Bonus: Familiarity with landscape management software like Aspire, CRM tools, or industry certifications (e.g., CLP).
Compensation & Benefits
- Competitive base salary.
- Commission on enhancement sales.
- Role may include annual Client retention bonuses.
- Company-provided vehicle.
- Additional benefits package available (See below)
Why This Opportunity?
- Work with a fast-growing South Florida landscape group.
- Blend client relationships, operational oversight, and sales growth.
- Be rewarded for both enhancement sales and client retention.
- Work with a Leadership Team that cares about their people and wants to see them grow with the company
- Ensure crews follow company safety standards.
- Safely operate and maintain a company-provided vehicle for site visits.
Job Type: Full-time
Benefits
- Dental insurance
- Health insurance
- Vision Insurance
- Paid time off (PTO and Holiday Pay)
- Job Growth and Promotion Opportunities