Account Manager – Software Sales (Expansion & Renewals)
NewBe an early applicantAccount Manager – Software Sales (Expansion & Renewals)
Location: Field/Onsite | Experience: 4-7 years
About the Role
Drive revenue growth within existing customer accounts through cross-sell, upsell, license expansion, and renewals. This is a field sales role requiring regular onsite engagement with assigned accounts.
What You'll Do
- Mine expansion opportunities within assigned accounts (multi-product sales, upgrades, user/license growth)
- Build relationships across IT, Finance, Procurement, HR, and Business stakeholders
- Conduct solution demos, negotiate commercials, and close expansion deals
- Own renewal pipeline and ensure contract continuity
- Track adoption trends and identify scale triggers
- Maintain daily CRM updates and forecast accuracy in Zoho CRM
Requirements
✔ 4-7 years in B2B SaaS/Software account management or expansion sales
✔ Proven track record of growing revenue within existing accounts
✔ Experience with cross-sell, upsell, and renewal management
✔ Strong stakeholder management across business functions
✔ Comfortable with field/onsite customer engagement
✔ Proficiency in CRM tools (Zoho/Salesforce/HubSpot)
✔ Excellent negotiation and commercial closure skills