Account Manager
Who We Are:
TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we are an industry leader, helping organizations expand globally through a full range of language, technology, and business support solutions. Our Life Sciences team partners with pharmaceutical, biotechnology, medical device, and healthcare organizations to support their global communication needs across clinical development, regulatory affairs, commercialization, and other critical business functions.
What You Will Be Doing:
The Account Manager – Life Sciences is a hybrid sales role focused on both growing existing client relationships and developing new business. You will manage and expand a portfolio of Life Sciences accounts while actively prospecting into new organizations and identifying new opportunities across TransPerfect’s service lines. The ideal candidate is comfortable balancing account management with business development — building strong relationships with current clients, uncovering additional opportunities within those accounts, and consistently hunting for new logos.
Responsibilities:
Manage and develop relationships with existing Life Sciences clients, serving as a key point of contact and trusted business partner
Identify opportunities to expand existing accounts by building relationships across departments, business units, and key stakeholders
Prospect and develop new business within the pharmaceutical, biotechnology, medical device, and broader Life Sciences industries
Research prospective clients and key decision-makers using LinkedIn, industry events, referrals, professional directories, market research, and other prospecting strategies
Conduct consistent outbound activity, including cold calling, emailing, networking, and other creative approaches to generate new opportunities
Build and maintain a strong pipeline of both new-logo opportunities and expansion opportunities within existing accounts
Develop a strong understanding of each client's business, organizational structure, priorities, and potential needs across TransPerfect’s solutions
Educate prospective and existing clients on TransPerfect’s Life Sciences capabilities, technology, workflows, pricing, and value proposition
Negotiate rates, project scope, and deadlines with prospective and existing clients
Partner closely with production and internal teams to ensure projects are delivered accurately, on time, and with exceptional service
Consistently follow up with clients to ensure satisfaction while identifying opportunities for additional growth
Stay informed on trends, key organizations, and developments across the Life Sciences industry
Develop strategies to penetrate new accounts and expand TransPerfect’s presence within existing strategic accounts
Meet and exceed individual revenue, account growth, and new business development goals
Who We Are Looking For:
Your experience includes:
Minimum Bachelor’s degree
Excellent English communication (written and verbal) skills
Proven sales life cycle experience - lead generation through business closing
Proven track record in achieving sales targets
Excellent problem-solving and analytical skills
Strong interpersonal skills
Effective time management skills