Account Manager VIP Department

We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.

Tasks:

• Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools

• Promote company products and services to high-value clients

• Apply effective negotiation techniques to convert leads into long-term customers

• Develop and implement initiatives to increase client satisfaction and retention

• Build and maintain strong, long-term relationships as a trusted advisor

• Monitor client activity and identify opportunities for growth and engagement

• Maintain accurate records of client interactions in the CRM system

Requirements:

• English proficiency at B2 level or higher

• Native or bilingual proficiency in Thai

• Proven experience in the financial industry, preferably in sales, account management, or business development

• High level of responsibility and professionalism when working with VIP clients

• Strong communication, negotiation, and relationship-building skills

• Result-oriented mindset and ability to work in a fast-paced environment

What We Offer:

• On-site work model in our brand-new office in Larnaca (Cyprus) or remote work model

• Competitive remuneration

• Professional courses: from Coursera to Harvard

• Friendly, enjoyable and positive environment