Account Manager

Responsibilities:

• Drive revenue through proactive outreach to existing accounts and overachieve upsell targets.
  

• Understand and analyse customer’s business needs, technical requirements and current challenges. Position the right offering accordingly, highlighting the relevant product capabilities to demonstrate values.
  

• Possess deep product knowledge of Zoho products with an ability to show product demos as needed.
  

• Build and manage the entire sales cycle from qualifying to scoping opportunity. Build relationships, retain, negotiate and close business.
  

• Ensure customer satisfaction and arrest churn.
  

• 2-4 years of business development experience from a software/SaaS background targeting mid to large sized companies.
  
• Prior experience in selling enterprise applications such as CRM, ERP, Accounting and HRMS is preferred.
  
• Proven track record of growing business from existing customer accounts and consistently exceeding revenue targets
  
• Ability to deliver effective presentations and product demos highlighting the key value proposition
  
• Strong communication, interpersonal and consultative skills
  
• Comfortable working independently in a distributed and remote environment
  
• Comfortable using tools such as CRM for process management and reporting.