Account Representative

Summary

Account Representative role at SharpContra/Park 6 Logistics in Boston, serving as the main point of contact for client accounts in the logistics sector. Responsibilities include building client relationships, responding to inquiries, coordinating with internal teams, and supporting account management initiatives using standard business software and communication tools.

Park 6 Logistics is seeking a motivated and professional Account Representative to join our growing team in Boston, MA. In this role, you will serve as a key point of contact for clients, helping maintain strong business relationships while ensuring exceptional customer service and account support.

If you are an organized, people-oriented professional who enjoys working in a fast-paced environment, we'd love to hear from you.

Responsibilities

  • Build and maintain strong relationships with assigned client accounts.
  • Respond to customer inquiries in a timely and professional manner.
  • Coordinate with internal teams to ensure client needs are met efficiently.
  • Monitor account activity and provide updates when necessary.
  • Identify opportunities to improve customer satisfaction and account performance.
  • Maintain accurate records and documentation.
  • Support account management initiatives and company objectives.
  • Communicate effectively with clients regarding services, updates, and solutions.
  • Excellent verbal and written communication skills.
  • Strong customer service and relationship-building abilities.
  • Professional, positive, and solution-oriented attitude.
  • Strong organizational and time management skills.
  • Ability to multitask and prioritize responsibilities effectively.
  • Detail-oriented with excellent problem-solving skills.
  • Comfortable working independently and as part of a collaborative team.
  • Proficiency with standard computer applications and business software.
  • Competitive salary ($47,000–$52,000 annually)
  • Career growth opportunities
  • Professional development and skill-building
  • Supportive and collaborative work environment
  • Paid training
  • Stable full-time employment
  • Opportunity to work with an expanding logistics organization