Account Representative

Summary

Account Representative in Boston coordinates with clients to manage logistics accounts, resolve inquiries, and ensure service delivery while maintaining strong relationships.

Park 6 Logistics is seeking a motivated and professional Account Representative to join our growing team in Boston, MA. In this role, you will serve as a key point of contact for clients, helping build lasting relationships while ensuring their needs are met with efficiency and care. This is an excellent opportunity for individuals who enjoy problem-solving, communication, and working in a collaborative business environment.

Responsibilities

  • Build and maintain strong relationships with new and existing clients.
  • Respond to customer inquiries in a timely and professional manner.
  • Coordinate with internal teams to ensure excellent service delivery.
  • Monitor client accounts and provide ongoing support.
  • Identify customer needs and recommend appropriate solutions.
  • Maintain accurate account records and documentation.
  • Assist with account management activities and follow-up communications.
  • Contribute to a positive customer experience and long-term client satisfaction.
  • Strong communication and interpersonal skills.
  • Excellent organizational and time management abilities.
  • Customer-focused mindset with strong problem-solving skills.
  • Ability to multitask and prioritize responsibilities effectively.
  • Professional attitude with attention to detail.
  • Comfortable working both independently and as part of a team.
  • Proficiency with basic computer applications and business software.
  • Willingness to learn and adapt in a fast-paced environment.
  • Competitive salary ($50,000 – $54,000 annually)
  • Career growth and advancement opportunities
  • Comprehensive training and professional development
  • Supportive and collaborative work environment
  • Valuable experience in the logistics industry
  • Stable, full-time position
  • Opportunity to develop leadership and communication skills
  • Work with an established and growing organization