Administration & Systems - Manager Administration

Ready to start fresh?
Provide management and leadership to administration clerks within the store while coaching and training the team toward maximum accuracy and execution of company strategy and image. Coach and develop the team to provide superior customer service and shopping experiences through execution of strategy, customized for the local market, while achieving budgeted financial results. Provide leadership on all Human Resource clerical functions within the four walls of the store. File maintenance, receiving, expenses, paperwork, and Human Resource clerical functions. Promote an environment of employee and customer engagement.
Here’s where you’ll have an impact:
People Leadership

Create a coaching and development culture for all department employees which embraces a passion for food
Manage administration personnel by scheduling, recruiting, performance management, and training
Manage the hiring process for all departments
Conduct and coordinate new hire orientation/ on-boarding process
Provide guidance through the training process for each department
Implement training and development programs for all employees
Manage store operations as required

Customer Offering

Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
Provide customer service to meet customer needs
Resolve customer issues

Policy/ Regulatory Adherence

Ensure all applicable company policies and procedures are communicated and adhered
Ensure that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained

Financial

Perform administrative duties as required
Manage the department budget
Perform all payroll functions
Manage inbound and outbound inventory processes
Manage total store expenses
Ensure efficient operation of the department to achieve all financial targets and deliver on budgeted KPI’s

Personal/ Professional Development

Thoroughly understand all relevant company programs
Attend training as required
Maintain knowledge of current industry trends

Employee Engagement

Be known as the “employer of choice” by actively supporting an environment of employee engagement

Other Duties

Coordinate maintenance of department equipment and repairs
Provide feedback for continuous improvement
Assist in all store functions as required
As requested by company

What you bring to the table:

Above average oral and written communication skills
Full knowledge of department operations and skills
Proficient use of the Microsoft Office Suite
Full knowledge of total store operations and skills
Working knowledge of Kronos and SAP software
High school Diploma
Minimum of 18 months of experience in administration/ front end