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Indiana University Health

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Administrative Assistant - Ball Memorial - Full Time Days

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Description

Hours: 40 hrs/wk - Monday-Friday Day shift

Location: Staff Education Department - 221 N Celia Ave, Muncie, IN 47303

Job Summary:

Provides basic administrative and technical support for leaders and teams they support. Manages schedules/calendars, coordinates meetings, coordinates travel arrangements, processes invoices, and handles inquires as appropriate. Manages work with basic guidance and direction. Addresses basic administrative and technical issues when they arise.

Key Responsibilities:

  • Coordinate and manage all AHA training activities, ensuring classes are scheduled efficiently and communicated effectively.

  • Maintain and coordinate class schedules, registrations, and related administrative tasks.

  • Demonstrate advanced proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.

  • Support course planning, documentation, reporting, and communication efforts.

  • Utilize Articulate software to develop and maintain training content; prior experience is preferred, but candidates with a strong willingness to learn are encouraged to apply.

  • Assist with programming and course-building activities, leveraging strong problem-solving and organizational skills.

  • Be resourceful, adaptable, and proactive in learning new systems, tools, and processes.

  • Collaborate with internal stakeholders to ensure training programs are effectively delivered and continuously improved.

Preferred Qualifications:

  • BLS certification preferred.
  • Strong technical aptitude and comfort learning new technology platforms.
  • Experience developing and managing e-learning content and training materials.
  • Familiarity with AI tools and their application in training, education, or workflow improvement.
  • Demonstrated ability to build engaging online learning experiences.
  • Resourceful, innovative, and eager to learn new systems and technologies.

Requirements:

  • High School Diploma/GED required.
  • Requires 0-3+ years relevant experience; previous administrative experience preferred.
  • Experience with matrix organization and complex work environment a plus.
  • Requires basic proficiency in MS office (Word, PowerPoint, Excel)
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