Administrative Assistant & Concierge (Full-Time) M-F
Description
When you work at The Avalon of Lewis Center, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!
The Avalon of Lewis Center is seeking a warm, hospitality-focused Concierge to join our team. As the first point of contact for residents, guests, prospective employees, vendors, suppliers, and service providers, this role plays a vital part in creating a welcoming and positive experience for everyone who enters our community.
The Concierge serves as the face of the community, greeting visitors with professionalism, friendliness, and exceptional customer service. In addition to reception responsibilities, this position works closely with the leadership team, providing administrative support and assisting with a variety of daily operational tasks to help ensure the smooth functioning of the community.
Hours are Monday-Friday 8a-4pm with weekends off!
$500 Sign on Bonus for FT employees!
***Join us for open interviews every Wednesday 10a-12p and every Saturday and Sunday 10a-12p!!***
Benefits are available and vary by employment status. Some benefits offered are:
- Eligible for health benefits on the first of the month following 30 days of continuous employment!
- Vision & Dental insurance
- Life insurance
- Retirement plan/ 401K
- Tuition reimbursement
- PTO/ sick time off
- Holiday pay
- Free meal for staff
- Employee Recognition Program
- $1000 employee referral bonus
Here are a few of the daily responsibilities of a Concierge:
- Provide ongoing telephone coverage.
- Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
- Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
- Prepare maintenance work orders as requested by residents and staff
- Assist the Business Office Manager with projects/assignments.
Here are a few of the qualifications we need you to have:
- High school diploma or general education degree (GED) required
- Familiarity with Microsoft Office Suite products
- Must demonstrate excellent telephone communication skills
We're actively seeking candidates who not only resonate with our hospitality promises but also embody them in every interaction:
- We greet you warmly, by name and with a smile.
- We treat everyone with courteous respect.
- We anticipate your needs and act accordingly.
- We listen and respond enthusiastically in a timely manner.
- We hold ourselves and one another accountable.
- We make you feel important.
- We embrace and value our differences.
- We ask, “Is there anything else I can do for you?”
- We maintain high levels of professionalism, both in conduct and appearance, at all times.
- We pay attention to details.
If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!
EEO Employer & Drug-free Workplace
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