ADMINISTRATIVE ASSISTANT

Key Responsibilities

• Perform accurate data entry and administrative tasks
• Check and update the technician appointment schedule
• Arrange and coordinate customer appointments
• Send appointment reminders to customers
• Create and issue customer invoices
• Check and tally customer payments against invoices
• Follow up on outstanding payments when required
• Assist in preparing service reports and customer reports
• Maintain and update customer records
• Organise and maintain administrative documents and records
• Provide general administrative support to the company when required

Requirements

• Good organisational and time-management skills
• Detail-oriented and able to work accurately
• Comfortable using Microsoft Excel / Google Sheets / CRM
• Basic knowledge of invoicing and payment tracking
• Good written communication skills
• Able to work independently with minimal supervision
• Responsible, reliable and responsive
• Previous administrative experience is preferred but not essential