Administrative Assistant - Terminal Operations

About the Role

We are seeking an Administrative Assistant to support terminal operations through accurate recordkeeping, consistent administrative support, and dependable day-to-day coordination. This role is well suited for someone who values structure, follows established procedures, and takes pride in keeping documentation complete, organized, and up to date.

Core Responsibilities

• Provide administrative and clerical support to terminal operations.
• Process, organize, scan, and maintain operational paperwork and records, including driver and load documentation.
• Assist with billing, invoicing, and related administrative tasks.
• Enter and update information in company systems and maintain accurate records.
• Communicate with drivers, coworkers, customers, and other contacts by telephone and email to support daily operations.
• Use Microsoft Office applications and other company systems to complete daily administrative tasks.
• Assist with maintaining an organized office environment.
• Learn and follow company procedures related to administrative tasks and terminal operations.
• Perform other duties as assigned.

• High school diploma or equivalent required.
• Strong attention to detail and ability to maintain accurate records and identify errors.
• Working knowledge of Microsoft Office applications and ability to learn company systems.
• Clear verbal and written communication skills, including professional telephone and email communication.
• Basic math skills and ability to work accurately with numbers and documentation.
• Good organizational skills, dependability, and ability to manage daily tasks with minimal supervision.
• Positive attitude and willingness to learn company procedures and the transportation industry.
• Familiarity with the geography of the areas served by the terminal, or willingness to develop this knowledge.
• Ability to work in an industrial or warehouse-type environment.