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Administrative Associate - General Management

Open 19d reposted 2× · 2 open copies

We are looking for a talented Administrative Associate - Level II to join our General Management team in Kenner, LA.

In this role, you will make an impact in the following ways:

  • Serve as the primary point of contact for visitors, employees, and business partners, providing professional reception and administrative support.

  • Support day-to-day office operations by coordinating administrative activities, managing documentation, and ensuring records are accurate and up to date.

  • Assist with new hire onboarding and orientation activities, helping create a positive and organized employee experience.

  • Coordinate meetings, prepare communications, take detailed meeting notes, and distribute meeting minutes and other materials as needed.

  • Maintain employee records and upload documentation into company systems while ensuring accuracy and confidentiality.

  • Support facility operations by coordinating maintenance requests, scheduling repairs, assisting with purchase orders (POs), and processing invoices.

  • Serve as a liaison for facility-related concerns and help ensure issues are addressed in a timely manner.

  • Prioritize multiple responsibilities in a fast-paced environment while demonstrating a strong sense of urgency and attention to detail.

  • Build positive working relationships with employees across the branch and support cross-functional business initiatives.

  • Complete required training on a timely basis.

  • Adhere to all relevant Health, Safety & Environmental policies, procedures, and legislation and report any issues or incidents to their supervisor.

Key Responsibilities

  • Provides administrative and office management support for branch operations.

  • Serves as the first point of contact for visitors, customers, and employees, delivering exceptional customer service.

  • Coordinates onboarding activities and maintains employee documentation and records.

  • Attends meetings, captures meeting notes, and distributes communications and follow-up materials

  • Maintains accurate records and uploads documentation into internal systems.

  • Assists with facility management activities, including maintenance coordination, vendor communication, PO creation, and invoice processing.

  • Supports branch leadership with administrative projects and operational initiatives.

  • Demonstrates strong organizational skills, attention to detail, and the ability to manage multiple priorities.

  • Handles confidential information with professionalism and discretion.

  • Contributes to a positive team environment while supporting day-to-day branch operations.

Competencies:

  • Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Customer focus - Building strong customer relationships and delivering customer-centric solutions.
  • Ensures accountability - Holding self and others accountable to meet commitments.
  • Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
  • Data Analytics - Discovers, interprets and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; simultaneously applies statistics, data validity, data visualization, and problem solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data driven business decisions.
  • Data Communication and Visualization - Constructs a tale of the business problem, root cause, solution options, and opportunities through illustrating data visually, including reports and dashboards.
  • Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

    Education, Licenses, Certifications:
    High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

    Experience:
    Requires some work experience or intermediate level knowledge obtained through education, training or on-the-job experience.
  • Provide branch reception and customer service

  • Engage with customers/visitors to identify needs and provide guidance.

  • Ensure contractor HSE compliance/adherence

  • Maintain cash records and perform transactions

  • Ensure HSE inspections are completed and documentation uploaded

  • Maintain branch access to HSE documentation on cloud for compliance, audit and quick reference purposes

  • Supervise facilities projects, monitor and report progress

See also

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