An employee at this level is required to perform some or all the following duties, which do not include all tasks to be performed:

· Provide support for Quality Management department

· Coordinate, oversee and report on Health Integration and Performance Bonus Incentive Pool initiatives for the region

· Identify shared members for care coordination plans and facilitate monthly meetings as a liaison between the MGP and CMH for selected members

· Support regional activities for Behavioral Health 1915(i) Home and Community Based Services (HCBS) State Plan Amendment and 1915© Waiver activities

· Share information and data with Leads and designees

· Oversight and coordination of programs including compliance requirements, maintenance of policies, contract language, resource documents and procedures

· Provide subject matter expert (SME) support for Contract Monitoring

• • Bachelor’s Degree in behavioral health or relevant field
• • Experience working at Pre-Paid Inpatient Health Plan (PIHP) and/or Community Mental Health (CMH) and/or Healthcare field
• • Experience in the area of Quality
• • Experience in writing reports, analyzing data and administrative projects
• • Ability to be a “work leader” (of a person or function), or advise others
• • Experience in managing projects and teams
• • Advanced knowledge of Microsoft Word and Excel
• • Ability to exercise some flexibility in problem solving, when expected results are clear and generally set by others, provided certain outcomes are avoided
• • Ingenuity is required to adapt, alter or improvise alternatives when unexpected situations occur
• • Ability to exercise discretion and some flexibility in selecting an optimal solution from established alternatives to obtain the desired outcome
• • Ability to use or exert influence in a work process
• • Ability to provide, exchange and explain information which conveys an opinion or evaluation of the facts or analyses
• • Ability to develop and/or maintain effective work relationships with new, established, or non-receptive individuals/organizations through tact, diplomacy and persuasion
• • Valid State of Michigan Driver’s License
• • Must have access to transportation

• Preferred qualifications

• • Master’s Degree in behavioral health field
• • Experience with data reporting / analysis / validation
• • Experience / knowledge of statistical analysis
• · Basic knowledge of Microsoft PowerPoint
• • Basic knowledge of MDHHS reporting
• • Knowledge of State of Michigan Medicaid Provider Manual