Administrative Coordinator

Position Summary: This role serves as a key member of the Operations team, providing general office support to International Office staff, National
Officers, members and visitors.

Responsibilities
• Manage front office responsibilities: answer telephones and direct calls to the appropriate staff members, greet and direct visitors to create a welcoming environment, respond to email requests, and direct correspondence to appropriate staff members.
• Actively work in our member database, Salesforce, to help with member accounts and updating member information.
• Manage the mail process by distributing received mail and preparing future mailings.
• Prepare monthly staff meetings and events by setting up the room and creating meeting materials. Follow up after events and complete other tasks as assigned.
• Maintain communal calendars, including the staff outage calendar, room reservation calendar, and vehicle reservation calendar.
• Manage travel booking for organizational events through using an online platform by sending invites, communicating with attendees, and assisting with any travel changes that may occur.
• Champion organization culture by recognizing monthly MVPs and staff anniversaries, etc.
• Be an interdepartmental team member, providing administrative support in areas such as travel, logistics, programs and member communication.
• Be a representative and/or facilitator for the Fraternity at local, regional and national meetings and events as needed.