Administrative Support Lead

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission\: To deliver the cures of tomorrow to the people who need them today.

Position Overview\:

With significant independence, provides senior administrative support that requires no instructions on routine work, and general instructions on new assignments. Resolves routine complex inquiries utilizing knowledge of policies and procedures. Applies advanced skills to the position. Compiles and analyzes basic information for inclusion in reports or presentation materials; prepares charts, graphs or tables as necessary. Routine work may be scanned by others upon completion. Prioritizes projects for completion with only limited supervision, typically receiving only general instructions. Applies applicable policies, procedures, and practices to resolve a variety of new and routine issues. Relies on experience and judgment with the flexibility to create solutions.

Will be point person for Senior Administrative Support on projects and process issues. Will work with manager on projects and will lead implementation (includes process improvement and working with staff to ensure deadlines are met). Will review time off requests to ensure there is adequate office coverage. Will prepare agendas, set up and take minutes for Support Staff meetings. Will provide feedback to manager for staff evaluation. Will provide feedback and solutions on process issues to manager. Will provide training for new staff and current staff on processes. Serves role model and resource for administrative staff.

As a successful candidate, you will\:

• Leads staff, minimum of 5, on daily work, projects and process improvement initiatives

• Types, using word processing equipment.
• Compiles information and prepares reports and records.
• Makes appointments and travel arrangements.
• Screens visitors and telephone calls.
• Reads and routes incoming mail.
• Files correspondence and records.
• May attend staff meetings and record minutes.
• May compose and route routine correspondence.