Administrator, Service Center
Summary
Handles customer service, freight claims, and load scheduling for a logistics company using basic office software and communication tools.
Job Title: Clerk, Service Center
Job Summary:
This position answers customer inquiries, processes paperwork, and follows procedures concerning coverages, shortages, damages, claims, and the tracing of freight. The Service Center Clerk works with both central and local dispatch offices to assist in managing load schedules and answers customer inquiries relating to rate quotes, appointments, etc.
Job Responsibilities:
- Review invoices.
- Work with both central and local dispatch offices to assist in managing load schedules.
- Answer customer inquiries relating to rate quotes, appointments, etc.
- Perform data entry functions (i.e. keying bills from manifests)
Job Requirements:
- U.S. citizen or otherwise authorized to work in the U.S.
- Must be at least 18 years of age
- High school diploma or equivalent
- Basic computer skills