Advanced Service Technician

Purpose

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Independently performs advanced diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager or Shop Foreman.

Responsibilities

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• Performs advanced diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products

• Participates in Service EDUCATE Training programs required for the development of skills and knowledge

• Mentors Service Technician trainees

• Conducts or supports customer clinics

• Maintains current knowledge of John Deere and competitive products

• Maintains condition of vehicles, inventory, tools and equipment

• Maintains a clean work area and performs work in a neat and orderly fashion

• Follows all safety rules and regulations in performing work assignments

• Completes all reports and forms required in conjunction with work assignments

• Accounts for all time and all material used in performing assigned duties

• Performs diagnosis and repair in the field