After-sales Engineer (Cloud Native / Kubernetes / DevOps)
Posted
Summary
After-sales engineer at a cloud-native platform vendor in Singapore, supporting enterprise customers (banking, finance, telecom, manufacturing) with deployments, troubleshooting Kubernetes/container/Linux issues, documentation, training and support tickets. Core stack: Kubernetes, Docker, Linux and cloud-native/DevOps tooling.
Up to S$8,000 + Performance Bonus
Singapore | Monday to Friday, Office Hours
Kubernetes . Cloud Native . DevOps . Linux
Our client, a technology company specialising in
cloud-native platforms, container technologies and enterprise DevOps solutions , is looking for an After-sales Engineer to support enterprise customers across industries including banking, finance, telecommunications, manufacturing and technology. Job Responsibilities
Provide technical support and guidance to customers during product deployment, implementation and post-deployment stages Troubleshoot technical issues involving
Kubernetes, container platforms, Linux systems and cloud-native environments Support the deployment, configuration, operation and maintenance of enterprise cloud platforms Investigate customer technical issues and provide timely resolutions Prepare implementation plans, technical documentation, reports and deployment-related materials Conduct product demonstrations, technical discussions and customer training where required Work closely with sales and technical teams to understand customer requirements and propose suitable solutions Manage and respond to customer technical support tickets Coordinate with customers, partners, vendors and internal stakeholders during project implementation Gather customer feedback and technical requirements to support product improvement Requirements
Degree in Computer Science, Computer Engineering, Information Technology or a related discipline At least
1 year of relevant experience
in Cloud, DevOps, IT Infrastructure, System Administration, Technical Support or related areas Hands-on knowledge or experience with
Kubernetes and Linux Familiarity with
Docker, container technologies, cloud-native platforms or DevOps tools Experience supporting deployment, implementation or operations of enterprise systems will be advantageous Strong troubleshooting and problem-solving skills Comfortable communicating with customers and handling technical discussions Able to work independently as well as within a technical team Why Join
Salary up to S$8,000 + Performance Bonus Exposure to large-scale
Kubernetes and cloud-native projects Opportunities to work with enterprise and financial-sector customers Regional project exposure Career development within Cloud Native, DevOps and enterprise technology Monday to Friday office hours Interested candidates are invited to apply with an updated resume. EA License No.: 23C1703 EA Personnel No.: R1762582 EA Personnel Name: Wong Choo Sian, Jabez
cloud-native platforms, container technologies and enterprise DevOps solutions , is looking for an After-sales Engineer to support enterprise customers across industries including banking, finance, telecommunications, manufacturing and technology. Job Responsibilities
Provide technical support and guidance to customers during product deployment, implementation and post-deployment stages Troubleshoot technical issues involving
Kubernetes, container platforms, Linux systems and cloud-native environments Support the deployment, configuration, operation and maintenance of enterprise cloud platforms Investigate customer technical issues and provide timely resolutions Prepare implementation plans, technical documentation, reports and deployment-related materials Conduct product demonstrations, technical discussions and customer training where required Work closely with sales and technical teams to understand customer requirements and propose suitable solutions Manage and respond to customer technical support tickets Coordinate with customers, partners, vendors and internal stakeholders during project implementation Gather customer feedback and technical requirements to support product improvement Requirements
Degree in Computer Science, Computer Engineering, Information Technology or a related discipline At least
1 year of relevant experience
in Cloud, DevOps, IT Infrastructure, System Administration, Technical Support or related areas Hands-on knowledge or experience with
Kubernetes and Linux Familiarity with
Docker, container technologies, cloud-native platforms or DevOps tools Experience supporting deployment, implementation or operations of enterprise systems will be advantageous Strong troubleshooting and problem-solving skills Comfortable communicating with customers and handling technical discussions Able to work independently as well as within a technical team Why Join
Salary up to S$8,000 + Performance Bonus Exposure to large-scale
Kubernetes and cloud-native projects Opportunities to work with enterprise and financial-sector customers Regional project exposure Career development within Cloud Native, DevOps and enterprise technology Monday to Friday office hours Interested candidates are invited to apply with an updated resume. EA License No.: 23C1703 EA Personnel No.: R1762582 EA Personnel Name: Wong Choo Sian, Jabez
