Aftermarket & Equipment Sales Specialist

Scope of Position: AfterMarket and Equipment Sales Specialist working under the direction of the Vice President of Sales, performs a wide variety of duties associated with the AfterMarket and Equipment Sales department. Position is in-house and onsite at our Twinsburg, Ohio location only.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for answering all initial AfterMarket phones calls to determine customer needs and directs them to the appropriate Sales Engineer.
• Following up on sales quotes, checking on status to encourage closure of the sale.
• Administrator of Salesforce.com, updating information and data which allows Sales department to target potential sales and marketing efforts.
• Lead the direct sale and assist dealers in the sale of standard machinery and aftermarket services.
• Assists the customer in order-taking to help streamline the process and complete the sales order timely.
• Prepare quotations as directed by AfterMarket Engineers and remits to customers for potential sales.
• Prepares mailings, coordinates email sales drives, and other targeted sales, such as responses to inquiries and requests for information and "thank you" mailings.
• Reviews incoming orders; matches to information presented in our quotes and works with sales engineers to reconcile discrepancies.
• Processes order acknowledgements and job pages as needed.
• Works with corporate credit and collections as needed prior to acceptance of orders, and in investigating potential customers.
• Other duties as assigned.