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Agile Scrum Master

Summary

Facilitate Agile ceremonies and coach teams using Jira while integrating AI-assisted development tools into sprint workflows for AI, cybersecurity, and government projects.

Overview

Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose.

We’ve been recognized as a Top Workplace by the Washington Post for six straight years and named to the Inc. 5000 Fastest Growing Private Companies 13 of the past 14 years. Credence is a welcoming home for those looking to grow and contribute to positive change. We encourage all employees to expand beyond their boundaries, dive into important world-changing Federal challenges.

Position Summary

Credence has an immediate need for an experienced and adaptable Agile Scrum Master to support high-performing, cross-functional teams delivering value through Agile practices — including teams building and integrating AI/ML capabilities. The ideal candidate is a servant leader with strong Jira expertise who can guide teams in adhering to established workflows while continuously improving how work flows through the system. You should be conversant in how AI is reshaping software delivery — from AI-assisted development tools to the unique backlog and sprint dynamics of ML-focused teams.

Our organization practices core Scrum principles and selectively incorporates Agile scaling concepts. While we support PI Planning, we do not fully implement all SAFe ceremonies or roles. This role requires sound judgment, flexibility, and the ability to apply Agile practices pragmatically rather than prescriptively.

Responsibilities include, but are not limited to the duties listed below

Agile & Team Facilitation

  • Facilitate Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
  • Coach teams on Agile and Scrum principles, encouraging accountability, transparency, and continuous improvement
  • Remove impediments and help teams navigate dependencies, risks, and blockers
  • Foster a culture of collaboration, psychological safety, and sustainable delivery

Jira & Workflow Leadership

  • Serve as a Jira subject-matter expert for Scrum teams
  • Ensure teams consistently adhere to established Jira workflows, issue types, and standards
  • Guide teams on proper backlog hygiene, story writing, estimation, and ticket lifecycle management in Jira
  • Use Jira dashboards and reports to promote transparency and support data-informed decision-making
  • Identify workflow inefficiencies and recommend improvements aligned with Agile best practices

Scaled & Cross-Team Collaboration

  • Support and facilitate PI Planning activities, including preparation, coordination, and follow-up
  • Help teams manage cross-team dependencies and commitments identified during PI Planning
  • Apply select SAFe concepts when helpful, without rigid framework enforcement

AI-Aware Delivery

  • Support teams that use AI-assisted development tools (code generation, automated testing, AI pair programming) and help integrate these into sprint workflows and team norms
  • Understand how AI tooling changes team velocity patterns, code review practices, and estimation — and adapt Agile ceremonies accordingly
  • Facilitate conversations around responsible AI-assisted development, including quality gates, human review expectations, and when AI-generated output requires additional scrutiny
  • Help teams manage the backlog implications of AI feature work, where tasks may involve prompt engineering, integration testing against non-deterministic outputs, or rapid prototyping cycles

Requirements

  • Bachelor’s degree with 3+ years of experience as a Scrum Master or Agile practitioner
  • Advanced proficiency with Jira, including workflows, boards, dashboards, and reporting
  • Strong understanding of Scrum and Agile principles
  • Understanding of how AI is changing the software development lifecycle — not just as a product feature, but as a development accelerant Demonstrated ability to coach teams and guide behavior change
  • Excellent facilitation, communication, and problem-solving skills
  • Experience working within defined processes while continuously improving them
  • Ability to operate in a hybrid environment (in-office and virtual)
  • U.S. Citizenship with eligibility for DoD Secret clearance.

Preferred / Nice-to-Have Qualifications

  • Experience supporting PI Planning in a scaled or multi-team environment
  • Familiarity with SAFe methodologies (certification a plus, not required)
  • Experience operating in hybrid or customized Agile frameworks
  • Awareness of emerging AI software development practices: prompt engineering as a discipline, AI-generated code quality management, and evolving definitions of "done" when AI is in the loop
  • Familiarity with agentic development patterns and how autonomous AI tooling affects sprint planning and task decomposition
  • Exposure to enterprise Agile tooling and governance

What We Value

  • Practical Agile over rigid framework adherence
  • Continuous improvement driven by data and team feedback
  • Collaboration and shared ownership of outcomes

Salary Range: $110,000–$135,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources

What this application asks

workable

First name, Last name, Email, Headline, Please list your full legal first and last name (e.g., John L. Smith II), Please provide your preferred first name, Phone, By providing a phone number and submitting this form you consent to receive SMS text messages from Credence LLC in accordance with our SMS Privacy Policy (https://credence-llc.com/careers/sms-privacy/) Message and data rates may apply. Message frequency may vary. Reply No, to STOP and opt out., Address, Photo, Education, Experience, List any work related certifications or licenses you currently possess, Please comment on how your prior education and experiences qualify you for the type of employment you are seeking., Summary, Resume, Please indicate which active clearances you have, If you have a security clearance not listed, please fill in., Cover letter, Type of work desired, What is your annual salary expectation? (Ranges are welcomed- non-answers may delay your consideration), What date are you available to join Credence as a new hire?, Are you legally authorized to work in the U.S. as a U.S. citizen or Fully Naturalized U.S. Citizen?
, Do you currently or will you in the future, require an immigration sponsorship and/or a host for a work visa authorization (e.g., F1 or H-1B)?  (if hired, verification will be required consistent with federal law.)
, Are you at least 18 years old?  (if no, you may be required to provide authorization to work)
, How did you hear about us? Was it a job board or an employee? Do tell...., Have you ever worked for Credence before?
If yes, what year and in what role?, Credence honors our Service Members and wonder if you are a Veteran or have Veteran status?, Credence honors our Service Members and their spouses, have you ever been a Military Spouse?, Do you have any relatives employed by this organization?, I have disclosed all information that is relevant and should be considered applicable to my candidacy for employment. 

I understand, where permissible under applicable state and local law, I may be subject to a pre-employment drug test after receiving a conditional offer of employment, and must receive a negative result for illegal drug use before being permitted to commence work with Company. I understand, where permissible under applicable state and local law, I may be subject to a pre-employment medical examination after receiving a conditional offer of employment, and must meet the qualifications for the position, with or without reasonable accommodation, before being permitted to commence work with Company. I understand, where permissible under applicable state and local law, I may be subject to a pre-employment background check after receiving a conditional offer of employment to investigate my criminal background and other matters related to my suitability for employment. Initial to agree., I hereby certify that the information given by me is true in all respects. I authorize Company and its representatives to contact my prior employers and all others (with the exception of my current employer, only if I have marked "May we contact your present employer" on this application as "No") for the purpose of verification of the information I have supplied and release same from any liability resulting from the information released. I authorize employers, schools and other persons named on this application to provide any information or transcripts requested. Initials to agree, I understand employment with Company is also contingent on my providing sufficient documentation necessary to establish my identity and eligibility to work in the United States. 

If employed, I understand that as a condition of employment that I may be required to agree to and sign a non-solicitation, non-disclosure, and/or other similar agreements. I also agree to notify the organization during the pre-employment process of any non-solicitation, non-disclosure, and/or other similar agreements that I may have already signed with current and former employers. 

I expressly understand and agree that, if employed, my employment, having no specified term, is based upon mutual consent and may be terminated at-will, with or without cause, by either party (Company or me) without prior notice to the other, unless otherwise prohibited by law. 

I understand that no representation, whether oral or written, by any representative or agent of Company, at any time, can constitute an implied or express contract of employment. I further understand no representative or agent of Company has the authority to enter into an agreement for employment for any specified period of time or to make any change in any policy, procedure, benefit or other terms or condition of employment other than in a document signed by an authorized representative. 

I understand that the technical processing and transmission of the application, including my personal information, may involve (a) transmissions over various networks, including the transfer of this information to the United States and/or other countries for storage, processing and use by Company, its affiliates, and their agents; and (b) changes to conform and adapt to technical requirements of connecting networks and devices. Accordingly, I agree to permit such parties to make such transmissions and changes, and hereby provide the necessary consent for the same. Initial to agree., Do you currently meet the worksite location requirements for being On-site or Hybrid as defined in the job description?, If “No”, are you willing to relocate to meet this requirement? Please note that candidates who are unable to work onsite or relocate will not meet the position requirements.

  • Are you a U.S. citizen and eligible to obtain a DoD Secret clearance? yes / no
  • What are your annual salary expectations in USD?
  • This role is a hybrid position requiring regular onsite work in McLean, VA. Are you currently local to the area and able to work onsite as required? If not, are you willing and able to relocate? Please note that candidates who are unable to work onsite or relocate will not meet the position requirements. yes / no

See also