AI Chatbot Product Manager — Remote & Data-Driven
Summary
Designs and delivers a customer-service chatbot platform using AI and data to improve support efficiency at a global blockchain company.
Binance is a leading global blockchain ecosystem, shaping the future of digital finance. We are seeking a CS bot product designer to drive planning, design and delivery of our bot management platform, with a focus on using data and AI to boost CS efficiency.
You will work closely with engineering, UI/UX and CS operations to meet product objectives, review KPIs, and translate insights into improvements in a fast‑paced, remote‑friendly global environment.