AI Engineer

As an Artificial Intelligence Engineer, you will help implement processes and ensure that bots meet clients’ needs.

Responsibilities

• Design and implement efficient processes to route bot users to business-side experts, ensuring a seamless connection and user experience.
• Recommend and implement strategies to increase bot engagement and adoption, promoting the bot as a preferred communication channel.
• Improve the bot experience by analyzing user feedback, identifying areas for enhancement, and implementing necessary improvements.
• Collaborate with cross-functional teams to gather information and subject matter expertise, ensuring accurate and up-to-date information is available to the bot.
• Manage a portion of incoming inquiries, providing customer support and resolving questions through automated bot systems.