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SmarTone Telecommunications Limited

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AI Engineer

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Summary

AI Engineer at SmarTone (a Hong Kong telecom operator) builds scalable data pipelines/ETL, develops and deploys ML/AI models, and creates end-to-end automated workflows such as AI-driven KPI alerting and customer-experience monitoring. Core stack: Python, SQL, ML/MLOps, plus Tableau/Metabase, ClickHouse/PostgreSQL/MySQL, and some JavaScript/React.

Responsibilities:

  • Design, develop, and maintain scalable data pipelines and ETL processes.

  • Perform data transformation and feature engineering for AI and machine learning applications.

  • Develop, evaluate, and implement machine learning models and AI solutions.

  • Build end-to-end automated workflows, from data sources and model processing to visualization.

  • Develop AI-driven KPI alerting, customer experience monitoring, and troubleshooting solutions.

  • Optimize data workflows and models for efficiency and scalability.

  • Keep abreast of emerging AI technologies and evaluate their potential application to business and operational use cases.

Requirements:

  • Degree holder in Data Science, Computer Science, Artificial Intelligence, Mathematics, Statistics, or related discipline.

  • Proficient in Python and SQL.

  • Good understanding of machine learning algorithms, including supervised and unsupervised learning.

  • Hands-on experience in developing, evaluating, and implementing machine learning or AI models.

  • Knowledge of model deployment, monitoring, and MLOps practices is preferable.

  • Knowledge of the following is preferable:

    • Data visualization tools such as Tableau and Metabase

    • Databases such as ClickHouse, PostgreSQL, and MySQL

    • Webpage development such as Java Script or React

  • Basic knowledge of Linux.

  • Experience with AI agent is an advantage.

  • Strong analytical, problem-solving, and communication skills.

  • Self-motivated with an interest in exploring and applying emerging AI technologies.

Interested parties please apply with full resume stating present and expected salary by clicking "Quick Apply".

SmarTone is an equal-opportunity employer. All data supplied will be kept in strict confidence and will be used for employment related purpose. We may transfer such data to any agent, contractor or third party who provides services to us with respect to matters relating to your application. Only short-listed candidates will be contacted.

You are welcome to visit our website : www.smartone.com

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