AI Program Manager
Summary
A program manager who leads AI capabilities end to end — from business need through pilot, evidence-based go/no-go gate reviews, rollout, hypercare, and handoff to a named operational owner. Requires 5+ years delivering software/technology programs, governance experience, and permanent night-shift overlap with US-based stakeholders.
SUMMARY
The ideal
candidate is an experienced Project/Program Manager with strong AI or
automation delivery and governance experience. Lead the end-to-end delivery and
operationalization of AI capabilities. The role focuses on taking AI
capabilities from initial business need through pilot, evidence-based
evaluation, approval, rollout, hypercare, and final operational ownership.
JOB
RESPONSIBILITIES
· Drive each AI capability through all ten
lifecycle steps need, owners, pilot, documentation, training, comms, go/no-go,
rollout, hypercare, operational ownership.
· Assemble and defend the go/no-go packet at each
gate review: pilot evidence, measured results against promotion thresholds,
risks, and the ownership handoff plan.
· Run the Steering Committee and Execution
Council cadence: agenda, quorum, carryover, scorecard, and a decisions log with
an owner and a date on every decision.
· Chase actions to closure between sessions,
surface slippage early with the blocker named, and escalate to the chair rather
than let an action stage.
· Own the hypercare-to-ownership handoff a
capability is done when a named owner has accepted it with documentation and a
support path, not when it ships.
· Hold the line when the evidence does not
support a promotion the room wants to make.
QUALIFICATIONS
· 5+ years project or program
management delivering software or technology into production.
· Proven delivery for US-based
clients or employers with real-time overlap, including running live meetings
with US stakeholders in English.
· Experience running a governance
or gate-review process where the decision depended on evidence you assembled
and holding a standard against a senior stakeholder who wanted it waived.
· Working fluency with AI or
automation delivery: pilots, shadow mode, promotion thresholds, and why a good
demo is not evidence.
· Written English strong enough
to author an executive-facing decision log unaided.
· Nice to have
o ITILv4 Foundation, PMI-ACP,
Microsoft AZ-900 or AI-900.
o PMP and Certified ScrumMaster,
PSM I or equivalent. Both.
o Change-management credentials
such as Prosci.
o Managed services or PSA
exposure.
JOB
REQUIREMENTS
· Should be
willing to accept a long-term work-from-home arrangement.
· Should be
amenable to a permanent night shift schedule.