AI Solutions Engineer - Customer-Facing Production

Wonderful seeks a forward deployed engineer to solve high-impact enterprise problems, design AI-driven solutions, and deploy agents that operate reliably in production. You’ll own projects end-to-end—from problem definition to launch—working directly with customers to understand workflows and measure business outcomes.

This hands-on generalist role rewards curiosity, rapid learning, and collaboration across Product and Engineering.

Partner with customers to understand operational challenges and success criteria. Translate open-ended problems into clear technical designs and implementations. Build AI agents that integrate with customer systems and perform real tasks. Own deployments, including reliability, performance, and continuous improvement. Test with real data, measure outcomes, and iterate based on results. Collaborate with Product & Engineering to ship high-quality solutions. Contribute to tools, documentation, and best practices that scale customer delivery. 5+ years of experience in software engineering or technical problem-solving roles. Strong fundamentals in software design and system thinking. Experience working across systems, integrations, and data flows. Comfort working directly with customers and owning ambiguous problems. Curiosity and interest in building AI-powered systems that work in practice.