Analyst - AI Ops Support
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Description
Job Description
Analyst - AI Operations Support Team, Counterparty Credit Risk Technology
Analyst - AI Ops Support
Experience
1-3 years Location
Chennai (preferred) / Pune
ROLE PURPOSE
Provide first-line AI Ops monitoring support for CCR Technology applications - watching dashboards and alerts, performing initial checks on AI/ML-flagged exceptions, and executing defined automation and reconciliation tasks. The role expects CCR domain familiarity on the job.
KEY RESPONSIBILITIES
AI / ML Operations Monitoring (core focus)
-
Monitor AI/ML-enabled process dashboards and alerts on a daily/intraday basis per defined runbooks.
-
Perform first-pass checks on flagged anomalies/exceptions and log findings for Senior Analyst review.
-
Support the human-review workflow for AI-flagged exceptions, ensuring items are logged and tracked to closure.
Monitoring Reconciliation Support
-
Monitor batch/interface completion for daily and intraday processing cycles; escalate delays or failures per SOP.
-
Run defined reconciliation checks between upstream and downstream systems and log breaks.
-
Execute existing automation scripts/dashboards and report issues or gaps to the Senior Analyst.
Incident Support
-
Log incidents accurately with correct severity tagging; track through to resolution per SLA.
-
Support RCA activities by pulling logs, data extracts and evidence as directed.
Domain Knowledge
-
Working familiarity with core CCR concepts (exposure, EPE/PFE, limits, collateral) to interpret alerts more independently over time.
-
Participate in knowledge-transfer sessions and cross-training; maintain and update SOP documentation as processes evolve.
REQUIRED SKILLS EXPERIENCE
1-3 years in technology operations, production support, or a related monitoring/data function; freshers with strong technical aptitude may be considered.
Basic working knowledge of SQL; exposure to Python or scripting is a plus.
Familiarity with dashboards/monitoring tools, or strong aptitude to learn them quickly.
Working knowledge of Counterparty Credit Risk / financial markets concepts - prior exposure is a plus
Disciplined, detail-oriented, comfortable following SOPs and escalation protocols in a production environment.
Good written communication for incident logging and SOP documentation.
Analyst - AI Operations Support Team, Counterparty Credit Risk Technology
Analyst - AI Ops Support
Experience
1-3 years Location
Chennai (preferred) / Pune
ROLE PURPOSE
Provide first-line AI Ops monitoring support for CCR Technology applications - watching dashboards and alerts, performing initial checks on AI/ML-flagged exceptions, and executing defined automation and reconciliation tasks. The role expects CCR domain familiarity on the job.
KEY RESPONSIBILITIES
AI / ML Operations Monitoring (core focus)
-
Monitor AI/ML-enabled process dashboards and alerts on a daily/intraday basis per defined runbooks.
-
Perform first-pass checks on flagged anomalies/exceptions and log findings for Senior Analyst review.
-
Support the human-review workflow for AI-flagged exceptions, ensuring items are logged and tracked to closure.
Monitoring Reconciliation Support
-
Monitor batch/interface completion for daily and intraday processing cycles; escalate delays or failures per SOP.
-
Run defined reconciliation checks between upstream and downstream systems and log breaks.
-
Execute existing automation scripts/dashboards and report issues or gaps to the Senior Analyst.
Incident Support
-
Log incidents accurately with correct severity tagging; track through to resolution per SLA.
-
Support RCA activities by pulling logs, data extracts and evidence as directed.
Domain Knowledge
-
Working familiarity with core CCR concepts (exposure, EPE/PFE, limits, collateral) to interpret alerts more independently over time.
-
Participate in knowledge-transfer sessions and cross-training; maintain and update SOP documentation as processes evolve.
REQUIRED SKILLS EXPERIENCE
1-3 years in technology operations, production support, or a related monitoring/data function; freshers with strong technical aptitude may be considered.
Basic working knowledge of SQL; exposure to Python or scripting is a plus.
Familiarity with dashboards/monitoring tools, or strong aptitude to learn them quickly.
Working knowledge of Counterparty Credit Risk / financial markets concepts - prior exposure is a plus
Disciplined, detail-oriented, comfortable following SOPs and escalation protocols in a production environment.
Good written communication for incident logging and SOP documentation.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.