Analyst, Process Engineering - New Grad
Job Description
What is the opportunity?
As an Analyst in Operations Process Engineering, you will report to the Senior Manager of Process Re-Engineering and act as a critical contributor to the T&O Transformation & Enterprise Operations team.
RBC’s Transformation & Enterprise Operations (TEO) is responsible for leading transformation initiatives and enabling accelerated outcomes across our Enterprise Operations Teams (Cash, Payments & Trade, and Finance Shared Services Operations). Our team is specifically accountable for identifying process improvement opportunities and working with cross-functional teams to drive our AI strategy and initiatives that result in improvements to efficiency, productivity, digitization, and risk reduction. We achieve this through continuous improvement methodologies, problem solving, effective stakeholder engagement, critical thinking and data-insights for compelling story telling.
What will you do?
- Own process documentation and review:
- Process walkthroughs and mapping
- Pain point identification and root cause analysis
- Solution brainstorming, design, and implementation
- Leverage cutting edge technology to re-imagine our enterprise operations
- Partner with data teams to clean, analyze, and interpret data and support business casing
- Collaborate with Business & Technology partners to ensure successful project execution, including capability deployments (e.g. Gen AI, AI Agents, RPA)
- Embrace and drive innovation & continuous improvement mindset within the Operations Process Engineering team
What do you need to succeed?
Must-have:
- Bachelor's or Master’s degree in Industrial Engineering, Business, Innovation, Technology Management or related field
- 0-2 years of experience in process improvement and transformation initiatives, including co-op terms
- Excellent interpersonal and highly developed communication skills (verbal and written)
- Structured problem-solving, curiosity, and critical thinking capabilities
- Keen interest in emerging technologies (Generative AI, RPA, Intelligent Automation)
- Strong MS Office skills – Word, Outlook, Excel, and PowerPoint
- Basic to Intermediate Proficiency Data Analysis & Visualization
Nice-to-have:
- Knowledge of Lean and/or Six Sigma
- Knowledge of requirements gathering and/or UX
Job Skills
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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