Analytics & Insights Manager
About Us:
At RELI Group, our work is grounded in purpose. We partner with government agencies to solve complex challenges, improve public health, strengthen national security, and make government services more effective and efficient. Our team of over 500 professionals brings deep expertise and a shared commitment to delivering meaningful outcomes. Behind every solution is a group of experts who care deeply about impact—whether we’re supporting data-driven decisions, modernizing systems or safeguarding critical programs.
The Analytics & Insights Manager is a hands-on technical leader responsible for the Data Analytics and investigative analysis functions. This position directly manages a small Data Analytics team and actively contributes to the design, development, and delivery of data analytics, dashboard, and automation solutions. This individual also oversees an investigative analysis function through a designated Team Lead.
The position requires strong technical expertise in data analytics, dashboard development, and process automation, particularly within the Microsoft ecosystem, including Power BI, Power Automate, and PowerShell. The ideal candidate combines hands-on technical capability with people leadership, stakeholder engagement, and analytical problem-solving. Additionally, experience developing, implementing, or applying Artificial Intelligence (AI) solutions is preferred.
Data Analytics, Dashboards & Automation
- Lead and actively contribute to the design, development, implementation, and maintenance of data analytics, dashboard, reporting, and automation solutions.
- Develop and enhance Microsoft Power BI solutions, including data modeling, Power Query, DAX, visualization, performance optimization, and integration of multiple data sources.
- Develop and support processes and automation associated with analytical solutions, including Power Automate workflows, PowerShell scripting, data refreshes, data transformation, and system/data source integration.
- Partner with stakeholders to understand operational needs and translate them into data requirements, metrics, KPIs, dashboards, automated processes, and other analytical solutions.
- Establish and maintain standards for solution design, data quality, documentation, testing, deployment, maintenance, and lifecycle management.
- Identify and implement opportunities to improve data quality, automate manual processes, and leverage emerging technologies, including AI, to enhance analytical capabilities and efficiency.
Team & Functional Leadership
- Directly manage the Data Analytics team, including workload prioritization, task assignment, performance, professional development, and delivery quality.
- Provide management oversight and direction to the investigative analysis function through its designated Team Lead.
- Balance hands-on technical responsibilities with team leadership, ensuring effective allocation of work based on priorities, technical complexity, and available resources.
- Coach and develop team members, promote technical growth and accountability, and communicate priorities, progress, risks, and results to program leadership and stakeholders.
Investigative Analysis & Operational Insights
- Collaborate with the investigative analysis Team Lead to establish priorities and direction for analysis of trends, discrepancies, potential root causes, and issues affecting traveler-related information and services.
- Facilitate collaboration between Investigative Analysis, Data Analytics, operational stakeholders, technical teams, and subject matter experts.
- Identify opportunities to apply data analytics, dashboards, automation, and other technical capabilities to enhance investigative analysis and identify systemic or recurring issues.