AP

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Managing Vendor Invoice processing
Liaison with Requestors
Analyse and research exceptions in the process
Ensure to complete the assigned targets in accordance with the SLA and Internal standards are met
Monitor & reconcile vendor statement

Essential Functions

Ensure adherence to Company Policies and Procedures
Receive invoices in AP workflow, perform necessary validations and execute transactions with timeliness
Support day to day operations related to Banking activities
Create and act on daily/ weekly/ monthly accounts payable reports
Ensure company policies, processes and procedures are clearly defined, updated and documented
Support escalated issues through resolution
Provide excellent customer service to stakeholders
Ensure that the assigned targets in accordance with the SLA and Internal standards are met
Perform other duties as required to support accounting department
Continuing to improve the payment process
Knowledge and expertise in the insurance industry

Primary Internal Interactions
LAM/ Manager for the purpose of settling issues left unresolved
Subject Matter Expert for the purpose of handling process related issues, queries and escalated transactions
QCA for the purpose of associate performance feedback and audit to update the training curriculum
Primary External Interactions
Liaising with agency customers to arrange and push for payment.

Technical Skills

Process Specific Skills

Soft skills (Desired)

Excellent spoken communication skills, stakeholder management and interaction, good presentation skills.

Soft Skills (Minimum)

Education Requirements

Bachelor’s degree in commerce and accounting with relevant experience.

See also