Application Administrator ( Information Security ) (UAE National)
Dubai Culture & Arts Authority Application Administrator ( Information Security ) (UAE National)
Summary
An IT Application Administrator within the Information Security function at Dubai Culture & Arts Authority, supporting assigned applications day to day: analyzing end-user requests, implementing and configuring applications, testing, producing reports, and training users, while ensuring compliance with information security policies. Open to UAE nationals, based in Dubai.
Functional and technical responsibilities\:
• Actively participates in and is accountable to assigned work teams.
• Perform initial analysis of the end-users application requests.
• Acts as the IT technical support person for all implementation and enhancement of the assigned application(s).
• Assist end-users in defining business requirements and documenting business cases.
• Assist in documenting RFPs for the requested applications.
• Participate in solutions/products technical evaluation.
• Develop technical and functional knowledge of the application.
• Actively participate in applications implementation process including applications installation, configuration and testing.
• Participate in the testing and certification for features' compliance.
• Perform quality check on basic data set-up to identify any technical problems.
• Co-ordinate and assist the setting of IT facilities and end-user client environment.
- Develop training material and end-user operating guides.
• Conduct applications' user training for new users or refresh training for existing users.
• Produce and develop reports requested by users or management.
• Continuously monitor and evaluate opportunities for technological enhancements or workflow re engineering in user departments.
• Evaluate user requests for changes and recommends additional desired functions and reports.
• Comply with all information security policies, procedures & guidelines of DHA as applicable.
• Liaison with all concerned personnel for achieving and maintaining full compliance with the IS Security Policies, Procedures & Guidelines
• Promote Information Security awareness and help build security culture.
• Report security incidents or potential events or other security risk to the organization to the concerned
• Protect information assets from unauthorized access, disclosure, modification,destruction