Application Engineer, Ikano Retail (Malaysia) - 12 months Fixed Term Contract

ERP Project Delivery and Technical Setup

• Support the Shopping Centre ERP implementation from configuration through go-live, hypercare and handover.
• Assist environment setup, application configuration, SSO, user roles, interfaces and technical coordination with vendors and internal teams.
• Track assigned project tasks, actions and issues, and escalate blockers or risks early.

Data Migration and Integration

• Support data extraction, cleansing, mapping, validation, reconciliation and migration rehearsals.
• Support P2P, banking, parking, e-Invoice and other required integrations, including basic data and interface checks.
• Help investigate data or integration errors and coordinate follow-up with business and technical teams.
• Support migration reconciliation and sign-off preparation with business owners and the vendor.

Testing, Cutover and Hypercare

• Prepare and execute SIT, UAT and regression tests, track defects, and support cutover, go-live readiness and hypercare.

Documentation and BAU Readiness

• Maintain configuration records, technical documentation, test evidence, runbooks and support or training materials.
• Support operational handover, knowledge transfer and first-level investigation to build internal BAU support capability.

• Diploma or bachelor’s degree in computer science, information technology, engineering, business information systems or a related field.
• Fresh graduates are welcome. Internship, project or early-career experience in ERP, application support, software implementation, testing or data work is an advantage.
• Basic understanding of business applications, databases, integrations or APIs, data flows, user access and application lifecycle concepts.
• Basic SQL, Excel, data handling or reporting knowledge is an advantage, with willingness to learn tools used for migration and troubleshooting.
• Basic understanding of implementation activities such as requirements, configuration, SIT, UAT, defect tracking, cutover and documentation.
• Understanding of retail or Shopping Centre processes such as leasing, finance, billing, tenant management, mall operations or reporting is an advantage.

Please apply by 30-November-2026