Application Expert/Specialist (PB&I)

Responsibilities:

• Provide technical expertise and support for growth of Insulating Monolithics Sales in Refinery, Fertilizers, Power Plants ,Cement, Aluminum. Copper, DRI industries related equipment.
• Preparing and conducting technical sales briefings for customer and company representatives
• Participate in Technical discussions, Product installations, Follow up on enquiries/Offers/Orders, Execution of supplies/applications with customers.
• Liaise with plant technical teams to resolve application issues and recommend performance improvements.
• Monitor product performance KPIs and build technical dossiers.
• Support sales and business development by conducting techno-commercial discussions, product presentations, and site visits.
• Identify customer needs and gaps; propose tailored solutions or product customization.
• Assist in new product introductions, trials, and performance validation in close coordination with R&D/QC and manufacturing.
• Collaborate with commercial teams to support tenders, proposals, and cost-performance evaluations.
• Provide internal and customer training sessions on product applications and best practices.

Requirements:

Essential:

• B.Tech- Chemical/Metallurgy/Ceramic
• Experience in refractory application & engineering preferably in the Refinery, Fertilizers, Power Plants ,Cement, Aluminum. Copper, DRI industries
• Hands-on experience in Refractory installations, Project /shutdown executions similar equipment
• Strong field exposure and understanding of Refinery, Fertilizers, Power Plants ,Cement, Aluminum. Copper, DRI industries operations and constraints

Preferred:

Interpersonal Skills:

• Ability to work with teams and lead decision-making processes in a team environment.
• Excellent interpersonal communication and listening ability.

Management Skills:

• Strong analytical skills.
• Excellent planning and organizational skills.
• A strong ability to be adaptable and flexible.
• Effective negotiation skills.
• Effective communication Skills.
• Highly motivated / self driven, results oriented.
• Capable of handling multiple priorities.
• Able to generate multiple solutions to problems in order to troubleshoot them effectively.
• Able to collaborate with external and internal customers and stakeholders.

Other Skills:

• Ability to interpret basic financial data.
• Proficient in MS-Office/GSuites.