Application & Infrastructure Analyst II - Intermediate Infrastructure Analyst
City of Edmonton Application & Infrastructure Analyst II - Intermediate Infrastructure Analyst
Summary
Intermediate infrastructure analyst with the Edmonton Police Service (City of Edmonton), providing Tier 3 support and hands-on delivery across enterprise infrastructure — Windows Server, Microsoft 365, Azure, Active Directory, virtualization, storage, networking, and data centre services — including solution design, disaster recovery, and project work.
The Edmonton Police Service is seeking an experienced infrastructure professional to provide technical leadership and hands-on delivery across enterprise infrastructure. Reporting to the Manager - Infrastructure Section, the position designs, implements and supports secure, resilient services across data centres, server and storage platforms, virtualization, networking, Microsoft 365, Azure and identity services.
Responsibilities will include\:
- Provide subject-matter expertise and Tier 3 operational support across Windows Server, Microsoft 365, Azure, Active Directory, storage, virtualization, server hardware, networking, firewalls, PKI, VPN, backup, disaster recovery and data centre services.
- Design, implement, troubleshoot, document and maintain secure, resilient and supportable infrastructure solutions that protect service availability and corporate data.
- Review platform lifecycle, vendor updates and operational performance; standardize architectures, improve fault tolerance and remove single points of failure.
- Assess business and technical requirements and translate them into secure, highly available, scalable and disaster-recoverable infrastructure designs.
- Conduct market research, technology assessments, vendor evaluations and proofs of concept, and prepare objective recommendations, architecture diagrams and governance material.
- Represent Infrastructure Section at change advisory meetings and recommend whether proposed changes should be approved, revised or rejected.
- Participate in infrastructure projects from planning and solution design through implementation, testing, transition to operations and documentation.
- Provide technical guidance and collaborate with project teams, infrastructure analysts, stakeholders, suppliers and vendors to deliver integrated infrastructure outcomes.
- Evaluate and apply emerging hardware, software and cloud capabilities where they provide clear operational benefit and can be supported securely through their lifecycle.