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Application & Infrastructure Analyst II - Intermediate Infrastructure Analyst

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Summary

Infrastructure analyst at Edmonton Police Service providing technical leadership and Tier 3 support across enterprise infrastructure — designing, implementing and maintaining Windows Server, Microsoft 365, Azure, Active Directory, storage, virtualization, networking, and data centre services.

The Edmonton Police Service is seeking an experienced infrastructure professional to provide technical leadership and hands-on delivery across enterprise infrastructure. Reporting to the Manager - Infrastructure Section, the position designs, implements and supports secure, resilient services across data centres, server and storage platforms, virtualization, networking, Microsoft 365, Azure and identity services.

Responsibilities will include\:

  • Provide subject-matter expertise and Tier 3 operational support across Windows Server, Microsoft 365, Azure, Active Directory, storage, virtualization, server hardware, networking, firewalls, PKI, VPN, backup, disaster recovery and data centre services.
  • Design, implement, troubleshoot, document and maintain secure, resilient and supportable infrastructure solutions that protect service availability and corporate data.
  • Review platform lifecycle, vendor updates and operational performance; standardize architectures, improve fault tolerance and remove single points of failure.
  • Assess business and technical requirements and translate them into secure, highly available, scalable and disaster-recoverable infrastructure designs.
  • Conduct market research, technology assessments, vendor evaluations and proofs of concept, and prepare objective recommendations, architecture diagrams and governance material.
  • Represent Infrastructure Section at change advisory meetings and recommend whether proposed changes should be approved, revised or rejected.
  • Participate in infrastructure projects from planning and solution design through implementation, testing, transition to operations and documentation.
  • Provide technical guidance and collaborate with project teams, infrastructure analysts, stakeholders, suppliers and vendors to deliver integrated infrastructure outcomes.
  • Evaluate and apply emerging hardware, software and cloud capabilities where they provide clear operational benefit and can be supported securely through their lifecycle.

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