Application Support Analyst
Posted Updated 21
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Summary
Application Support Analyst on CGI's Social Care team, supporting high-profile UK public-sector web services: owning complex incidents, root-cause analysis and service improvements across SQL, UNIX, Windows Server, Azure and ITIL-aligned processes. Hybrid role from the Glasgow office at least two days a week.
Position Description: At CGI, you’ll help ensure critical digital services remain reliable, secure and available for members of the public who depend on them. Joining our Social Care application support team, you’ll take ownership of complex incidents, solve problems across a varied technology landscape and lead improvements that strengthen service performance and resilience. You’ll have the freedom to apply your technical expertise and find smarter ways of working, while collaborating with CGI…