Applications Support Analyst
Posted Updated 5
views
Summary
Applications Support Analyst on Precise's internal IT team at Sydney Olympic Park, keeping business applications running: troubleshooting issues, triaging service desk tickets to resolution, writing SQL reports and supporting upgrades, data migration, user administration and systems admin. Key tools include SQL, ITIL-based ticketing (JIRA, ServiceNow, Freshdesk, Salesforce) and ERPs like Pronto XI
Description About the Role We're looking for an Applications Support Analyst with strong troubleshooting and SQL skills to join our IT team at Sydney Olympic Park, supporting the business applications our teams rely on every day. Reporting to the General Manager - Information Technology, you'll help keep our applications and data running reliably and ensure issues are investigated and resolved efficiently. Working as a link between IT and the wider business, you'll manage requests through to re…