Application Support Analyst - Sheffield

IT Support Analyst We’re hiring on behalf of a fast-growing SaaS client seeking a Senior Technical Support Specialist to deliver high-quality technical support across their cloud-based platforms. This is a key customer-facing role ideal for someone who thrives on problem-solving and cross-functional collaboration in a modern tech environment. Key Responsibilities Provide expert support via Zendesk or similar systems. Troubleshoot issues across Windows, macOS, and networking environments (TCP/IP…