Application Support Specialist (Scientific Lab devices) -

Technical & Applications Expertise

Provide technical expertise for laboratory analytical solutions with scientific instruments and software tailored to customer requirements.
Prepare feasibility and sample-analysis test reports for potential leads with collaboration of field sales team.
Ensure all solutions comply with customer specifications, tolerances, and standard methods, supporting the correct integration of products and services.

Sales Support

Support the sales process through sample analysis and system demonstrations.
Perform effective in-house and onsite demonstrations that clearly showcase instrument applications and build customer confidence.

Customer Support & Troubleshooting

Deliver remote (telephonic) and onsite troubleshooting, including initial information gathering, evaluation of the issue, and provision of a clear solution roadmap to resolve customer problems.
Provide reliable support to customers through tele-advice and onsite intervention.

Training & Enablement

Conduct training sessions that help customers understand instrument applications, general operation, and underlying analytical theory.
Assist in organizing marketing activities such as seminars and training courses to promote Laboratory instrument.

Requirements

Salary range: Up to 4600 (Basic salary) + 1100 (Transport allowance if own a car)

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)

See also