Applications Specialist
Main Objectives
- Acts as the technical bridge between a sales team and its customers, ensuring products and/or software are effectively customized, installed, and supported
- Analyze client needs, provide pre/post-sales technical support, conduct product demonstrations, and create custom technical solutions.
- Propose and evaluate feasibility and risk of new concepts using first-principles physics and empirical modeling.
- Closely coordinate activities with the Product Marketing Manager and Product Manager to align on targeted approach and strategy for specific markets, customers and applications
Responsibilities
- Present technical solutions in collaboration with customers and stakeholders.
- Participate in and help resolve system-level issues in collaboration with internal engineering resources, customers and stakeholders.
- Identify gaps in product capabilities to align to customer and market needs
- Act as a technical interface to internal departments as well as customers and external partners
- Definition and alignment of system requirements in close collaboration with engineering teams
- Understand how product software works in delivering the overall technical solution for market needs
Essential Quality Expectations
- Strong analytical skills and the ability to make sound decisions under ambiguity using physical principles and engineering judgment
- Excellent communication and moderation skills to lead customer brainstorming and technical discussions
- Proactive mindset for identifying innovation opportunities and system improvements
- Customer-oriented thinking and ability to represent the company in technical discussions.
Requirements & Qualifications:
- Bachelor’s degree in computer science, electrical engineering, control engineering or a related field. (MSc, MEng, etc. desired)
- Minimum of five (5) years of direct design experience or application support of complex mechatronic systems, ideally in semiconductor backend capital equipment.
- Experience with technical standards and industrial development processes.
- Understanding and/or working experience with thermal systems, motion control, control systems, automation robotics, semiconductor manufacturing processes around packaging and test.
- Willingness to travel up to 50% of time as required for projects and customer support
- Willingness to work five days a week (with some flexibility) on-site at our San Diego (Rancho Bernardo) location
- Excellent English communication skills: Chinese a plus.