Appointment Setter (Job ID: ISHKYL1R)

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🚀 JOB TITLE: Business Development Representative
🆔 JOB ID: ISHKYL1R
🏭 INDUSTRY: Facility Solutions / Building Maintenance
📍 LOCATION: LATAM / South Africa
💼 JOB STATUS: Full Time
🕒 WORK SCHEDULE: Monday to Friday | 8:00 AM – 5:00 PM PST
💵 SALARY: $1,500/month base + commission | $70 per closed janitorial deal | $30 per closed deal for all other services
📅 TARGET START DATE: ASAP

⚠️ PLEASE NOTE: This is a high-energy, performance-driven outbound sales role. We are looking for someone competitive, resilient, proactive, and comfortable making a high volume of cold calls while confidently handling objections and booking qualified appointments.

ROLE OVERVIEW

About the Client:
Our client is a rapidly growing commercial management company specializing in building maintenance and facility solutions across North America. They provide 20+ interior and exterior facility services, with professional commercial janitorial and disinfecting services as their core offering.

About the Role:
We are seeking a motivated Business Development Representative / Outbound Appointment Setter to drive the top of the sales funnel. You will focus on prospecting B2B businesses, handling objections, nurturing leads, and booking qualified appointments for the executive sales team. You will not be responsible for closing deals.

KEY RESPONSIBILITIES

1. Outbound Prospecting & Appointment Setting

• Make 100+ outbound cold calls per day, along with emails and text outreach.
• Navigate gatekeepers, overcome objections, and confidently pitch facility and janitorial services.
• Follow up consistently across multiple communication channels.
• Schedule qualified appointments directly on sales executives' calendars.
• Send professional follow-up emails and marketing materials to prospects.

2. CRM, Research & Pipeline Management

• Maintain accurate lead statuses, activity, notes, and follow-up schedules.
• Research target companies and identify key decision-makers.
• Keep CRM information fresh and organized.
• Provide detailed conversation notes so sales executives are prepared for appointments.

3. Reporting & Communication

• Prepare weekly and monthly reports tracking outreach activity, pipeline health, and appointment performance.
• Communicate effectively with the sales team and management.

QUALIFICATIONS & SKILLS

• Cold Calling Experience: Proven experience in B2B outbound cold calling and appointment setting.
• English Fluency: Excellent spoken and written English with strong U.S. cultural awareness.
• CRM Experience: Familiarity with CRM and sales dialer platforms.
• Strong Communicator: Able to move naturally off-script, think quickly, and handle objections confidently.
• Competitive Mindset: Motivated by targets, competition, and achieving daily appointment goals.
• Resilience: Comfortable handling frequent rejection while maintaining a positive attitude.
• Proactive & Reliable: Highly organized, self-motivated, and comfortable in a fast-paced, results-driven environment.

KPIs & METRICS

✅ 100+ outbound calls per day
✅ Minimum 1 qualified appointment per day / 5 per week
✅ Consistent CRM updates and detailed activity tracking
✅ Strong follow-up and lead-nurturing discipline

TRAINING & ONBOARDING

📚 Content & Video Training: Complete required training on the industry, services, and sales process.

🎯 Direct Coaching: Participate in owner-led training, role-play sessions, and call monitoring to continuously improve sales performance.

✨ Join a growing network of exceptional remote professionals.
📩 Submit your application today and take the next step in your career!