*Position is/not eligible for remote work.
At Independence Bank, we believe great banking starts with even better people. Each employee deserves a place where they can grow, have fun and feel valued. We’ve grown to become one of Kentucky’s largest banks, but we’ve never lost our community bank spirit along the way.
Here, you’ll find a culture that promotes authenticity and having fun each day you come to work. We dress up for Halloween, celebrate holidays, surprise our employees with gifts or trips and find plenty of ways to celebrate together. We call our commitment to our communities “Local Love,” and we live it by investing our time, energy and more than $1 million each year back into the people and places we call home.
There’s a reason we’ve been named a Best Place to Work in Kentucky more than 18 times. We’re proud of how far we’ve come, and we’re even more excited about where we’re going.
If you’re looking for a place where you can do meaningful work, be part of a skilled team and actually enjoy the people you work with, we want to hear from you!
Job Summary |
A Teller undertakes bank transactions and interacts directly with customers. A Teller is usually the first person a customer sees when they walk into one of our locations. This position will be required to work into a Saturday rotation. |
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Essential Functions, Duties and Responsibilities include, but are not limited to: |
- Greets all customers and visitors when they enter the location lobby or approach the drive-thru
| - Processes daily transactions including receiving deposits, cashing checks, accepting loan payments, and disbursing cash
| - Identifies counterfeit currency
| - Cashes checks and payout money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds
| - Explains, promotes, and sells specialized products such as cashier’s checks and prepaid gift cards
| - Exchanges foreign currency
| - Performs services for customers including ordering bank cards and checks
| - Records all transactions promptly, accurately, and in accordance with bank procedures
| - Answers inquiries regarding checking and savings accounts and other bank related products
| - Assists customers in solving account errors or problems, providing account balances, etc.
| - Balances currency, cash and checks in cash drawer daily; arrange monies according to denomination
| - Promotes and maintains positive relations with all contacts, customers, and potential customers
| - May be responsible for bank openings and/or closings
| - May be required to work drive thru
| - May be required to float to other locations
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Education, Experience and Qualifications |
Education | Required/Preferred | Education Level | Description | Required | High School or GED |
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Years of Experience | Minimum | Comments | 1 | One (1) year of teller experience preferred; customer service experience required |
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Core Competencies |
- Customer/client orientation
| | - Oral communication skills
| | - Accuracy and attention to detail
| - Situational judgment skills
| - Ability to maintain confidential information
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Working Conditions |
Working Conditions | Indoors, environmentally controlled. Usual office working conditions. The noise level in the work environment is typical of most office environments with telephones, personal interruptions, and background noises. |
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Travel Requirements | Requirement | Frequency | Travel to other locations may be required to provide coverage | Occasionally |
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Physical Requirements
Medium work. Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds. If someone can do medium work, we determine that he or she can also do sedentary and light work.
