ASSISTANT/CENTRE MANAGER, NOVENA #NJH
Responsibilities & Duties
●Be a key player in the customer acquisition team to onboard new parents to community
●Share Centre's vision and recommend suitable programs for students
●Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
●Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them
●Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
●Work with the teaching team to assess the students and follow up with parents for conversion
●Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
●Ensure that all customer information is properly documented and updated in our CRM system
●Continue to track the progress of students and maintain relationships with parents
Requirement:
- No experience required as Traning will be provided!
- Polytechnic Diploma or Recognized Degree in any discipline
- Some educational background eg: Tutoring, learning centres, coaching a plus
- Good with children / teenagers; able to build a community with learners & parents
- Able to work on full weekends (Wed to Sun) 9am to 6pm (Public Holidays OFF
Interest applicants, pls email updated resume to jessie@recruitexpress.com.sg
Jessie Hoe Huey Miin
CEI Reg No. R1103861
EA Lic: 99C4599