Assistant Community Manager
Description
Are you passionate about delivering excellent customer service, staying organized, and helping communities thrive? Associa is seeking a motivated and detail-oriented Assistant Community Manager to support the day-to-day operations of our managed communities.
In this role, you will work closely with Community Managers, residents, board members, vendors, and internal teams to provide responsive service and ensure community needs are addressed efficiently and professionally.
What We Offer
Associa offers a competitive benefits package to eligible full-time employees, including:
- Medical, dental, and vision insurance
- 401(k)
- Disability insurance
- Wellness and employee development initiatives
- Opportunities for professional growth and advancement
Associa has also been recognized as a Great Place to Work, with many locations receiving Best and Brightest workplace recognition.
How Our Employees Make an Impact
As an Assistant Community Manager, you will support Community Managers in the successful day-to-day management of assigned communities. Responsibilities may include:
- Serve as a point of contact for homeowners and residents, responding to questions, concerns, and service requests in a professional and timely manner.
- Assist Community Managers with daily administrative and operational needs for assigned communities.
- Support communication with homeowners, residents, board members, vendors, and internal departments.
- Assist with preparing correspondence, notices, community updates, meeting materials, and other communications.
- Help coordinate work orders, maintenance requests, vendor access, and follow-up to ensure community needs are addressed.
- Assist with maintaining accurate community records, files, homeowner information, and other documentation.
- Support the preparation and coordination of board and community meetings, including meeting materials and follow-up items as needed.
- Assist with tracking resident requests, violations, maintenance items, and other community-related matters through completion.
- Help coordinate community events, activities, and resident engagement initiatives as applicable.
- Provide administrative support for special projects and other community management needs.
- Maintain confidentiality and professionalism when handling sensitive homeowner, resident, board, and company information.
- Perform other duties as assigned to support the Community Manager and overall community operations.