Assistant Field Support Engineer

Assistant Field Support Engineer (Mechatronic) (37863)
Location: East

Our Client is a Japanese-listed industrial machine manufacturing company. They are looking for an experienced Assistant Field Support Engineer (Mechatronic) to support the installation, maintenance, troubleshooting and servicing of semiconductor equipment and vacuum pumps at customer sites.

This role is ideal for candidates with a strong mechanical and electrical engineering foundation who enjoy hands-on equipment servicing, troubleshooting, and repair.

You will gain practical exposure to semiconductor equipment and vacuum pump technology, supported by product and technical training.

【Responsibilities】

- Carry out equipment installation, start-up, commissioning, and preventive maintenance at customer sites.

- Perform corrective maintenance and troubleshooting of semiconductor and industrial equipment.

- Diagnose mechanical and electrical equipment faults using technical drawings, operating data and test instruments.

- Disassemble, inspect, overhaul, repair, reassemble and test dry and wet vacuum pumps according to approved procedures.

- Inspect mechanical components, electrical connections, sensors and other equipment parts to identify faults.

- Replace or adjust components and verify equipment performance after servicing.

- Prepare tools, spare parts and equipment required for service assignments.

- Record work performed, measurements, parts used, equipment conditions, and outstanding issues accurately in service reports.

- Coordinate service activities with customers and internal technical teams.

- Escalate faults or delays beyond assigned technical competence with clear information and troubleshooting findings.

- Support and guide Assistant Engineers where applicable.

- Follow company and customer safety, quality, and cleanroom requirements.

- Participate in overseas product and technical training for 3–6 months in Japan, China, Taiwan or Thailand, as assigned.

【What you will receive】

- Variable Bonus (Depending on Company and Individual performance)

- Annual Leave: 7 Days (Maximum up to 14 days)

- Medical Leave

- Medical, Dental and Vision Benefits

- Additional Company Leave: 10 days per year (Number of days varied yearly)

- Transportation Allowance: SGD 200/month

- Mobile Allowance: SGD 40/month

- OT Claimable after 17:30

【Requirements & Preferences】

(Must)

- ITE/Diploma or Degree in Mechatronic Engineering

- Inexperienced candidates with a background in Mechatronic Engineering who possess a strong interest in being a Field Service Assistant Engineer and are willing to do 3-6 months of overseas training are encouraged to apply

- More than 2 years of field service engineer experience in installation, maintenance, and repair of semiconductor equipment, vacuum pumps, industrial machinery, or related equipment

- Hands-on experience in mechanical servicing and basic electrical troubleshooting

- Ability to read and understand technical drawings and use basic hand tools and test equipment.

- Experience with equipment installation, preventive maintenance, overhaul, repair, or commissioning

- Willingness to work at customer sites and participate in 3–6 months of overseas product and technical training in Japan, China, Taiwan, or Thailand, depending on business requirements.