Assistant General Manager at KidStrong Pflugerville
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Description
Benefits:
- Company parties
- Opportunity for advancement
- Paid time off
- Training & development
Are you a high-energy leader who loves coaching kids, driving sales, and building an active, thriving community?
At KidStrong we help kids win at life through dynamic physical, mental, and character-building programs. As our Assistant General Manager, you'll be the second-in-command to the General Manager—driving center growth, inspiring our coaching staff, and delivering an exceptional experience for our kids and families!
Why You’ll Love Working Here
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Competitive Pay: $37,000 – $42,000 / year (Full-Time, ~40 hrs/week)
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Great Perks for Your Family: 1 FREE KidStrong membership for your child + 50% off camps and birthday parties!
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Paid Time Off: PTO + Sick Days
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Career Advancement: Clear pathways for internal growth and leadership development
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Awesome Work Culture: A high-energy, purpose-filled environment where your impact is felt every day
What You’ll Do
1. Sales & Growth
- Lead member acquisition by conducting outbound call drives (75–100 calls/day) to new and interested leads.
- Finalize trial sales and memberships both over the phone and in-center.
- Sell and schedule revenue-boosting events, including Spring/Summer camps, birthday parties, and community pop-ups.
2. Team Leadership & Coaching Culture
- Serve as Manager on Duty (MOD) when the General Manager is off.
- Partner with the GM to onboard, train, evaluate, and mentor coaches using the KidStrong Coach DNA framework.
- Foster a feedback-rich coaching culture ("see something, say something") and model high standards across Slack, email, and center operations.
- Manage the Lead Coach/Sales Manager.
3. Center Operations & Experience
- Track center KPIs, sales numbers, and member retention to make smart operational decisions.
- Deliver top-tier customer service, resolving family inquiries and maintaining strong community relationships.
- Oversee daily, weekly, and monthly center maintenance, equipment safety, and brand standards.
4. Hands-On Coaching (5–10 Hours/Week)
- Deliver the KidStrong curriculum focusing on Brain, Physical, and Character development for kids ages 15 months to 11 years.
- Use the KS Coaches App to track attendance, awards, and student progress.
Who You Are
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Child Development & Athletic Background: Prior coaching/sports experience working with kids (ages 15 mos – 11 yrs) is a must. Pediatric OT/PT experience is a major plus!
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Driven Sales Mindset: Comfortable making high-volume outbound phone calls, closing sales, and hitting performance goals.
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Natural Leader: You lead by example, bring high energy, and embrace a growth, low-ego mindset ("Best Idea Wins!").
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Physically Active: Comfortable working in an active environment (moving through classes, setting up equipment up to 25 lbs, and physically engaging with kids).
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Tech-Savvy: Proficient with Google Workspace/Microsoft platforms and comfortable learning systems like LearnUpon, ADP, CareerPlug, or CRM software.
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Certified: CPR certified (or willing to obtain) and ready to complete KidStrong HQ Coach Certification.
Schedule & Location
- Schedule: Typically 4 weekdays + 1 weekend shift (dependent on center needs)
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Weekdays: 9:00 AM – 6:00 PM or 10:45 AM – 7:45 PM
- Weekends: 8:00 AM – 5:00 PM
- Typically off THUR/SAT
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Weekdays: 9:00 AM – 6:00 PM or 10:45 AM – 7:45 PM
- Location: In-Person at KidStrong Pflugerville (Austin, TX).
CENTER CULTURE
Work hard. Have fun. Be a little silly. Care deeply.
We bring energy, passion, and purpose every day. We push each other, support each other, and give our best for our kids and families.
Hard-working. Passionate. Energetic. Fun.
That’s us.
We bring energy, passion, and purpose every day. We push each other, support each other, and give our best for our kids and families.
Hard-working. Passionate. Energetic. Fun.
That’s us.