Assistant Manager Collections

The Assistant Manager Collections will play a vital role in driving the company's collection strategies and performance. This position involves managing a team, analyzing trends, and implementing effective recovery plans. The ideal candidate will have a strong understanding of collection processes, billing, and debt recovery, with the ability to lead and motivate a team towards achieving collection goals.

• Oversee and manage the collection team, ensuring adherence to company policies and legal guidelines.
• Analyze collection trends, identify areas for improvement, and implement strategies to enhance recovery performance.
• Develop and manage field collection channels, optimizing processes for efficient debt recovery.
• Monitor and control the accounts receivable portfolio, ensuring timely and full collection of receivables.
• Communicate with customers to address billing issues, discrepancies, and facilitate timely payments.
• Prepare and present regular reports on collection activities, progress, and key performance indicators.
• Establish and enforce policies and procedures for collecting debts, ensuring compliance with legal requirements.
• Negotiate with clients in non-payment cases, finding amicable solutions and ensuring timely debt resolution.
• Predict and monitor financial credit risks, implementing measures to mitigate potential losses.
• Ensure all transactions are processed accurately and promptly, maintaining data integrity.

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Minimum 5 years of experience in collections, with a proven track record of successful debt recovery.
• Strong leadership and management skills, with the ability to motivate and guide a team.
• Excellent analytical skills, with the ability to interpret data and make informed decisions.
• Proficiency in billing procedures, collection techniques, and debt recovery strategies.
• Knowledge of legal aspects related to collections and debt recovery in India.
• Strong communication and negotiation skills, with the ability to build relationships with clients.
• Proficient in MS Office and relevant collection software.
• Ability to work independently and manage multiple tasks simultaneously.
• Willingness to travel occasionally for team meetings or client consultations.