Assistant Manager
Referral available at EXL
An employee here can refer you. The referrer stays anonymous and reaches out to you directly if interested.
Lead, train and mentor staff members, ensuring high levels of engagements and productivity. Monitor and ensure excellent client service is always provided, addressing escalated client issues and resolving them in a timely manner.
Lead, Train, and Mentor Staff: Guide and support staff members to ensure high levels of engagement and productivity. Provide training and mentorship to help them develop their skills and perform effectively. Monitor Client Service: Ensure excellent client service is consistently provided. Address escalated client issues promptly and resolve them in a timely manner to maintain client satisfaction.
Bachelor Degree / Postgraduate Degree 5 - 9 Years