Assistant Manager - Operations.Trade Operations-OT Honk Kong
Key Result Areas
All processing should be as per SOP/OPM’s and UCP/ISBP/ISP as applicable and charges recovery to be as per the extant guidelines.
Perform sanction checking of relevant parties in documents.
Handle Trade Operations.
Responsible for authorizing/inputting transactions into the system and prepare/authorize relevant SWIFT messages.
Ad-hoc tasks given by the Team Head
Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues.
No revenue leakage due to miss out in charges collection
No outstanding reconciliation entries pending in Nostro or Internal accounts.
Problem Solving
Managing customers’ expectations, Ideation and working on automation projects
Participating in Team Huddles and showing enough Teamwork to provide solutions to any issues
Ensure solutions are implemented on fast track basis and work closely with onshore unit to ensure seamless client delivery.
Audit observations if any, must be closed in an effective and timely manner.
Ensures efficient processing of transactions, adherence to service standard and quality services to both internal and external customers.
Acts as an authorizer/maker for Import LG issuance/Amendments/cancellation and/or similar stages for Standby Letter of Credits/Claims.
Ensures that the practice and procedures stated in relative manual have been strictly followed during the course of transaction processing.
Recommends actions in relation to changes in law, Rules of International Chamber of Commerce, Government regulations and bank policies which will affect the import scenario.
Knowledge, Skills and Experience
- Bachelor's Degree
- At least 9-12 years of relevant working experiences in Trade Operations
- Expert level knowledge in Understanding of Trade Ops.
- Expert level knowledge of accounting entries and UATs.
- Understanding of amortization principles
- Good communication skills, Team Management and interpersonal skills
- Proficiency in MS Office (Word and Excel)
- Attentive to details, good analytical skills and interpersonal skills
- Able to work under pressure, excellent organizational skills and good team player.